9 Steps to Better Driver Behaviour in Fleet Management (Part 2)
Step 6: Address problem drivers
Consider the benefits of targeted training for your problem drivers and empower them to adopt a better driving style by providing tools that feedback driving behavior via Fleet Management mobile app for example. These give drivers live alerts to highlight when they could be adopting a safer and more fuel-efficient driving style.
Step 7: Reward improvements and good driving behaviour while using Fleet Management system
You may want to consider incentives such as extra holidays, cash, vouchers or eligibility for a vehicle upgrade. But in many cases this is not necessary and recognition and competition can work just as well to get the same results. Whatever you choose, clear communication and feedback on progress while using Fleet Management system will get you the best results. It’s also great to identify particularly engaged drivers and use them as advocates to share success stories.
Step 8: Share results effectively
A weekly or monthly update on individual or team results will let drivers see how they are progressing – use automated reports from a fleet management system to save time.
Step 9: Review and refine
Set clear timelines to measure programme success against predefined KPIs, linked to the overall company goals (quarterly, half yearly or annually). Once the initial expectations have been achieved, re-set the baseline to maintain the position and then apply steady growth. Feedback to stakeholders on the overall results of the initiative. This leads to a continual improvement strategy.
